Datenschutzerklärung

Privacy Policy

Last Updated: September 14, 2026

Welcome to our website.

We value your privacy and are committed to handling personal information in a transparent, reasonable, and responsible manner. This Privacy Policy explains how we may collect, use, store, and protect information relating to you when you visit our website, browse products, place orders, make payments, contact customer service, or use other website-related features.

This policy also explains the data protection rights you may have under applicable data protection laws, including the General Data Protection Regulation (GDPR) where applicable.

This Privacy Policy applies to the website and related products and services operated by JOBI VERKTOY AS.

1. Information We May Collect

Depending on how you interact with our website, we may process the following types of information.

1. Information You Provide to Us

When you place an order, complete a website form, contact customer service, submit an after-sales request, or otherwise communicate with us, you may provide us with:

  • Name;

  • Email address;

  • Delivery address;

  • Billing address or related billing information;

  • Telephone number, if voluntarily provided;

  • Order number;

  • Product and purchase information;

  • Return, refund, and after-sales information;

  • Emails and other communications you send to us;

  • Other information you voluntarily provide.

We use this information for specific business purposes and only to the extent reasonably necessary to process orders, provide customer service, and fulfill our applicable legal and business responsibilities.

2. Payment-Related Information

When you make a payment through a third-party payment service, the payment process may be handled by the relevant payment service provider.

Under normal circumstances, we do not actively store complete bank card numbers, credit card numbers, or complete payment authentication information.

Payment service providers may process your payment information in accordance with their own privacy policies and applicable data protection laws.

Where a third-party payment service is involved, we recommend that you also review the privacy policy and data protection information provided by the relevant payment service provider.

3. Technical Information Automatically Collected by the Website

When you visit our website, we or third-party service providers that provide technical services for the website may automatically process certain technical information, such as:

  • IP address;

  • Browser type;

  • Operating system;

  • Device type;

  • Network information;

  • Device-related information;

  • Pages visited;

  • Time and duration of website visits;

  • Website interaction records;

  • Referring source;

  • Cookies and similar technologies;

  • Server logs;

  • Other technical data necessary for website security and operation.

This information is primarily used to:

  • Ensure that the website operates properly;

  • Maintain website stability;

  • Improve website performance;

  • Analyze website usage;

  • Identify and resolve technical problems;

  • Prevent malicious access;

  • Maintain website and system security.

4. How We Use Personal Information

We use personal information based on the specific purpose of processing and applicable law.

1. Processing Orders

We may use your personal information to:

  • Receive and process orders;

  • Confirm order details;

  • Process payments;

  • Arrange product delivery;

  • Send order confirmation information;

  • Provide shipping or delivery-related notifications;

  • Process returns, refunds, and replacements;

  • Provide customer service relating to your order.

2. Providing Customer Service

We may use the information you provide to:

  • Respond to your inquiries;

  • Verify order information;

  • Process returns or refunds;

  • Resolve delivery issues;

  • Address product-related issues;

  • Handle after-sales requests;

  • Communicate with you regarding matters necessary for your order.

3. Website Operation and Maintenance

Technical information may be used to:

  • Provide basic website functionality;

  • Maintain stable website operation;

  • Optimize pages and the shopping process;

  • Identify and resolve system failures;

  • Improve website performance;

  • Save necessary website settings;

  • Improve user experience.

4. Website Security and Fraud Prevention

Where necessary, we may use relevant information to:

  • Identify unusual activity;

  • Prevent fraud;

  • Prevent unauthorized access;

  • Prevent misuse of the website;

  • Investigate potential security issues;

  • Protect the legitimate interests of the website, consumers, and other relevant parties.

5. Commercial and Marketing Communications

Where applicable law requires user consent before marketing communications are sent, we will obtain the appropriate consent before sending such communications.

Marketing communications may include:

  • Product information;

  • Product updates;

  • Promotional activities;

  • Service updates;

  • Other commercial information relating to our products or services.

If you no longer wish to receive marketing communications, you may use the unsubscribe method provided in the relevant communication or contact us at:

clodoveofry504@gmail.com

We will not send marketing communications for which prior consent is legally required without having an appropriate legal basis to do so.

6. Legal and Compliance Requirements

Where necessary, we may process relevant personal information to:

  • Fulfill legal obligations;

  • Meet tax, accounting, or other statutory requirements;

  • Respond to lawful requests from government, regulatory, or judicial authorities;

  • Handle legal disputes;

  • Prevent fraud or unlawful activities;

  • Protect our legitimate interests and the legitimate interests of other relevant parties.

5. Legal Bases for Processing Personal Information

If the GDPR or other data protection laws apply to your personal information, we will determine the appropriate legal basis depending on the specific processing activity.

1. Performance of a Contract

Where processing personal information is necessary to complete an order, arrange delivery, provide after-sales services, process returns, or issue refunds, we may process the relevant information on the basis that it is necessary for the performance of a contract.

2. Legal Obligations

Where the law requires us to retain, use, or disclose certain information, we may process such information on the basis of our legal obligations.

3. Legitimate Interests

Where permitted by law, we may process information based on our legitimate interests, including:

  • Website security;

  • Fraud prevention;

  • Website and business administration;

  • Service improvement;

  • Protection of legal rights and interests.

Where applicable, we will consider and balance our legitimate interests against the rights and interests of the relevant data subjects.

4. Consent

If applicable law requires us to obtain your consent for a particular type of processing, we will obtain the appropriate consent before the relevant processing begins.

Where processing is based on your consent, you may withdraw your consent in accordance with applicable law.

Withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal of consent.

6. Cookies and Similar Technologies

Our website may use cookies, pixels, browser storage, or other similar technologies.

These technologies may be used to:

  • Save shopping cart contents;

  • Provide essential website functions;

  • Save website settings;

  • Improve website experience;

  • Analyze website visits;

  • Understand page and website performance;

  • Improve website security;

  • Measure the effectiveness of advertising or marketing campaigns where applicable.

For non-essential cookies or similar technologies that legally require prior user consent, we will obtain your choices through the applicable cookie settings tool where required.

You may manage, restrict, or delete certain cookies through the cookie settings provided on the website or through your browser settings.

Please note that restricting essential cookies may cause certain website functions to operate incorrectly.

7. Whether Personal Information Is Shared with Third Parties

We do not sell your personal information to third parties for the purpose of selling personal information.

To process orders and maintain the normal operation of our website, we may share or allow relevant service providers to process certain information to the extent necessary.

Depending on our actual business operations, these service providers may include:

  • Payment service providers;

  • Logistics and delivery providers;

  • Website hosting providers;

  • Cloud service and technical infrastructure providers;

  • Website analytics providers;

  • Network security and fraud prevention providers;

  • Customer service and communication providers;

  • Email service providers;

  • Advertising or marketing technology providers, where applicable.

We process relevant information only to the extent necessary for the relevant business purposes and implement appropriate data protection measures where required by applicable law.

8. Disclosure Required by Law

Where permitted or required by law, we may provide personal information to relevant authorities or other parties, including where:

  • Disclosure is required by applicable laws or regulations;

  • A court or judicial authority makes a lawful request;

  • A regulatory authority makes a lawful request;

  • A government authority makes a lawful request;

  • It is necessary to investigate suspected fraud or unlawful activity;

  • It is necessary to investigate an information security incident;

  • It is necessary to protect the legitimate rights and interests of consumers or other relevant parties;

  • It is necessary to handle a legal dispute;

  • It is necessary to enforce a contract or legal document.

Unless permitted or required by law, we will not use personal information for arbitrary commercial purposes unrelated to the original processing purpose.

9. Third-Party Services

Website operations may involve third-party technologies and services.

These services may include:

  • Online payment;

  • Product delivery;

  • Website hosting;

  • Data storage;

  • Website analytics;

  • Website security;

  • Customer service;

  • Email and communications;

  • Cookies and similar technologies;

  • Advertising and marketing services, where applicable.

Certain third-party service providers may directly process personal information based on the nature of the services they provide.

Where a third party independently determines the purposes and means of processing personal information, its processing activities may be governed by that third party's own privacy policy and applicable law.

If you use relevant third-party services, we recommend that you review the privacy policy of the applicable service provider.

10. Analytics and Advertising Services

If we use website analytics, advertising measurement, or related technology services, these services may process certain technical data and information about website usage.

Such information may be used for:

  • Website traffic analysis;

  • Website performance statistics;

  • Analysis of website usage;

  • Conversion measurement;

  • Advertising performance evaluation;

  • Marketing campaign optimization;

  • Improving the website and shopping experience.

Where applicable law requires prior user consent for such technologies, we will obtain the appropriate consent through cookie settings or privacy management mechanisms.

Third-party service providers may process relevant information in accordance with their own privacy policies and applicable law.

11. Personal Information Security

We implement reasonable technical and organizational measures to reduce the risk of unauthorized access, alteration, disclosure, loss, or misuse of personal information.

Depending on the circumstances, such measures may include:

  • Data transmission protection;

  • Access control;

  • Authentication mechanisms;

  • System security monitoring;

  • Fraud prevention measures;

  • Data backups;

  • System maintenance;

  • Internal data protection measures.

Although we take reasonable measures to protect personal information, no method of internet transmission or electronic storage can guarantee absolute security.

If you believe that your personal information, account, or order may have been subject to a security issue, please contact us promptly at:

clodoveofry504@gmail.com

12. Retention of Personal Information

We will not retain your personal information indefinitely without a reasonable business or legal purpose.

We determine appropriate retention periods based on the purpose of processing and applicable law, taking into account:

  • The time required to process orders;

  • Product delivery;

  • Customer service;

  • After-sales service;

  • Return and refund processing;

  • Legally required retention periods;

  • Tax and accounting requirements;

  • Potential legal disputes;

  • Fraud prevention;

  • Website and system security.

When information is no longer required and there is no legal requirement to retain it, we will delete, anonymize, or otherwise appropriately process the information in accordance with applicable law.

13. Your Data Protection Rights

If the GDPR or other applicable data protection laws apply to your personal information, you may have the following rights under applicable law:

1. Right of Access

You may have the right to request confirmation as to whether we process personal information relating to you and, where legally permitted, obtain access to relevant information.

2. Right to Rectification

If you believe that the personal information we hold about you is inaccurate or incomplete, you may have the right to request that it be corrected or supplemented.

3. Right to Erasure

In circumstances provided by law, you may have the right to request deletion of your personal information.

4. Right to Restriction of Processing

Where the requirements of applicable law are met, you may have the right to request restriction of the processing of your personal information.

5. Right to Object

Where permitted by law, you may have the right to object to certain types of processing of your personal information.

6. Right to Data Portability

Where legally applicable, you may have the right to request your personal information in a structured, commonly used, and machine-readable format.

7. Right to Withdraw Consent

Where processing is based on your consent, you may have the right to withdraw the consent previously provided.

To exercise any of the above rights, please contact us at:

clodoveofry504@gmail.com

We will handle your request in accordance with applicable law.

14. Children's Information

Our products and services are not specifically designed for children.

If we become aware that we have collected personal information from a minor in circumstances where such processing is not permitted by law, we will take reasonable measures in accordance with applicable law.

If you believe that a minor has provided personal information to us without appropriate authorization, please contact us at:

clodoveofry504@gmail.com

15. International Data Processing

Because website operations may involve technical service providers located in different countries or regions, your personal information may be processed outside the country or region where you are located.

Where personal information is transferred outside the European Economic Area (EEA), we will implement appropriate data protection measures where required by applicable law.

Such measures may include:

  • Applicable data transfer mechanisms;

  • Contractual safeguards;

  • Other legally recognized protection measures.

16. Data Security Incidents

If a data security incident occurs that may affect the security of personal information, we will take reasonable measures based on the nature and severity of the incident and applicable law.

Where applicable law requires notification to a regulatory authority or affected individuals, we will fulfill the relevant notification obligations within the scope and timeframe required by law.

17. Updates to This Privacy Policy

We may update this Privacy Policy due to:

  • Changes in data protection laws or regulations;

  • Changes to website functions;

  • Changes in our business operations;

  • Changes in technology or third-party services;

  • Changes in the way personal information is processed.

The updated version will be published on the website and will include the latest update date.

If there are material changes, we will provide notice through appropriate means to the extent required by applicable law.

We recommend that you review this page periodically to stay informed about the latest version of this Privacy Policy.

18. Contact Us

If you have any questions regarding this Privacy Policy, the processing of personal information, cookies, data protection rights, or other privacy-related matters, please contact us:

Customer Support

Email:
clodoveofry504@gmail.com

If your request concerns a specific order or the exercise of a data protection right, please provide sufficient information for us to verify and process your request.

We will respond to your request within the period required by applicable law or within a reasonable period, as appropriate.

19. Operator Information

Operating Entity:
JOBI VERKTOY AS

Organization Number:
927 206 951

Company Type:
Akjeselskap (AS)

Registered Address:
Bidnesvegen 115
5713 Vossestrand
Vestland
Norway

Date of Incorporation:
May 12, 2021

Customer Service Email:
clodoveofry504@gmail.com